Effective Date: 29 August 2018
While you can visit most of the MJN Website without providing us with any personal identifiable information, in order to access some sections of the MJN Website or when you wish to communicate with us and require a response, the MJN Website will capture some personal information. This information includes your name, address, contact information and transactional information. We require your information so we may respond to your questions or communicate with you, or to give you the fullest user experience, in accordance with and to the fullest extent as allowed by law.
We will let you know how we will use such information (example marketing purposes) before we collect it from you and only with your permission (obtained via form, chat, email, social media pages and/or telephone call) will use it for the same.
If you do not want to us to use this information to make further contact with you beyond fulfilling your requests, or if you provide your consent but later on change your mind and decide to withdraw consent, please let us know by contacting us here or calling us at Tel. No. (02) 841-8222 or Toll Free No. 1-800-1-888-5861 (outside Metro Manila), Monday – Friday, 9am-6pm.
Some of the content (articles, tools, features etc.) on the MJN Website is accessible only and upon sharing your name, address, and contact information. It is your discretion to provide such information but not sharing this information will limit your access to such content.
By using the MJN Website you consent to our use of your personally identifiable information for purposes of marketing and/or selling products manufactured, sold and/or distributed by Reckitt Benckiser Group PLC and its affiliates. You have the right to withdraw such consent at any time. You can update your options to receive such information via opt-out instructions at the bottom of any email from us. Alternatively, you may update or correct your personally identifiable information or opt-out from our mailings and other services that you may have previously requested, by contacting us here or calling us at Tel. No. (02) 841-8222 or Toll Free No. 1-800-1-888-5861 (outside Metro Manila), Monday – Friday, 9am-6pm.
You also have the right to file a complaint with the National Privacy Commission, for any violation of your privacy rights.
MJN wishes to inform you that your personally identifiable information may be disclosed to Reckitt Benckiser Group Plc and/or Affiliates and/or third parties which may be located outside of the Philippines to process such data to facilitate the declared purposes for which we collected them. We ensure that personally identifiable information is processed by any such party(ies) in accordance with Philippine law.
We will retain your information only for as long as necessary for the declared purposes for which we collected them, as well as for the establishment, exercise or defense of legal claims, for other legitimate purposes, or as provided by law.
Non-personally identifiable information refers to questions, comments, ideas, or suggestions within our website or our social media pages. Such information will not be treated as confidential.
Reckitt Benckiser Group PLC and its affiliates will be free to use such information for any internal marketing, internal research, or customer service purposes at its sole discretion. By providing such information to Reckitt Benckiser Group PLC and its affiliates, you understand that MJN has no obligation to you whatsoever regarding that information or any relationship has been created between MJN and you as result of the provision of such information.
We store some information on your computer using a technique your browser supports called "cookies". The cookies are used for a variety of purposes, including but not limited to helping us better understand your content needs which in some cases help us tailor content to your interests or help us avoid asking for the same information when you revisit our websites.
With or without cookies, our websites keep track of usage data, such as the source address that a page request is coming from (i.e., your IP address, domain name), date and time of the page request, the referring website (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand website usage on the whole and to determine which areas of our websites users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used by Reckitt Benckiser Group PLC and its affiliates for statistical reporting. We confirm, we are unable to identify any individual through any such information whether it is looked at individually or in an aggregated manner.
Circumstances may arise where we, pursuant to legitimate interests, decide to reorganize or divest part or all of our business or a line of our business, including our information databases and websites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that the personally identifiable information of our customers will be protected appropriately.
In rare situations, we may be required by court order or other legal or regulatory process, or as otherwise required by law to divulge personally identifiable information to law enforcement authorities, the courts, or regulatory authorities. Reckitt Benckiser Group PLC and its affiliates will cooperate in responding to such requests, in accordance with the regulatory or legal process, and will take appropriate measures to ensure that the requester understands the sensitive nature of any personally identifiable information they receive.
MJN is committed to protecting the privacy of children. MJN does not intend to collect personally identifiable information from persons under 18 years old. If a child has provided us with personally identifiable information without the knowledge and/or consent of the parent or guardian, the parent or guardian of that child may contact us.
Mead Johnson Nutrition (Philippines) Inc., 2309 Don Chino Roces Ave., Makati City 1231 Philippines
Tel. No. 841-8222