QR Sticker Removal across all Mead Johnson products produced at Thailand

My child is presently consuming Enfagrow/Sustagen (or I’m presently consuming Enfamama) and in my recent purchase, I realized there is a change in the packaging. Why is there no longer a QR sticker on the product packaging for consumers to scan?

• We are committed to providing high-quality products while also reducing our environmental footprint and improving efficiency. The removal of the QR sticker from our product packaging marks an important step in reducing our environmental footprint, significantly cutting paper usage and aligning with our broader sustainability goals.
• Together, we’re making choices that not only benefit the environment but also help us deliver more efficiently to you.

If the QR sticker is no longer on the product packaging, how would I know if the product is authentic?

In our effort to reduce paper waste and support sustainability, we are removing the QR stickers from our product packaging. To ensure product authenticity, we’ve introduced a simple 2-step verification process:

Step 1: Inspect the packaging for key features

Step 2: Contact our consumer hotline for validation. Feel free to contact us for any questions or concerns.

Some of the Enfamama/Enfagrow/Sustagen products on shelf still have this QR code sticker, does this mean products are already outdated?

• No, Enfamama/Enfagrow/Sustagen with QR sticker are not outdated. We are in the process of phasing out the stickers for sustainability reasons. Both versions are fully authentic, and this change does not impact the product’s freshness. Checking the expiry date will assure you of the product’s quality. For added peace of mind, you may use our two-step verification process to confirm authenticity.

If I have the Enfamama/Enfagrow/Sustagen product without ACF / QR Code and the expiry date is still within period, is it still safe for me to buy this product?

• Yes, you can safely purchase products without the QR sticker, as long as the expiry date is still within the valid period.The removal of the sticker is part of our shift toward more sustainable packaging, but the quality, safety, and freshness of the product remain the same.Checking the expiry date may provide clarity of the product’s freshness.

I bought an MJN product still with ACF sticker and I tried to scan it, but QR Code is no longer functioning, is this product authentic?

• Yes, the product is authentic. We are transitioning to packaging without the anti-counterfeit QR sticker and as a result, the QR code on products may no longer work.Rest assured, the product remains genuine and meets our high-quality standards.You can also use our 2-step verification process to confirm the product authenticity.

To know more about the product, please contact our Customer Service: